FAW Trucks Service

1. We provide a quality guarantee for vehicles exported from us. During the warranty period for our J7 series, JH6 series, J6P series, and Tiger V series products, if the entire vehicle or some parts are damaged due to product materials, manufacturing processes, or installation quality, our customer service center will provide free warranty service.

2. For routine maintenance and repairs, you can call our customer service hotline to make an online appointment; you don't need to wait.

1. Depending on the urgency of the customer's need, we will deliver spare parts via direct delivery or logistics, arriving at the designated destination within 3-7 days.

2. If your vehicle is outside the original warranty period, you can purchase the spare parts at your own expense. We will provide a one-year warranty (calculated from the date of purchase). All spare parts are genuine, ensuring reliable quality and giving you peace of mind

We have professional service advisors to assist you throughout the entire process, ensuring efficiency and quality. From entering the store to settling the bill, the repair process is very transparent. Every item of repair and every cost will be listed for you and explained in detail. We will inform you of each stage of the repair process, ensuring that you have a thorough understanding of your car's condition.

1. If your vehicle breaks down and becomes inoperable during the warranty period, we will provide 24-hour free roadside assistance.

2. We will respond to your inquiries regarding after-sales warranty service and spare parts procurement within 24 hours.

3. We have a professional technical team dedicated to providing customers with excellent technical support and solutions.

4. We have a comfortable and welcoming rest area to make your waiting experience more pleasant.